FAQ
How do I register on your platform?
GST registration is not mandatory, however a valid government-issued ID (Aadhaar or PAN) is required to place an order.
Is registration free? Are there any membership fees?
Registration on our platform is completely free — there are no membership or subscription fees to get started.
What documents are required for business verification?
Only your GST certificate or PAN card is required for business verification. GST not mandatory.
Is there a minimum order value?
The minimum order value varies from brand to brand and will be clearly mentioned on each brand’s product page.
Do you offer tiered/bulk pricing? How does it work?
Yes, tiered or bulk pricing is typically offered, and it’s designed to reward higher volume purchases with better margins.
Can I get a custom quote for large volume orders?
Yes, additional discounts and special offers are available for large volume orders — simply reach out to us through Nearbond support.
How do I browse and search your product catalogue?
Simply click on the brand you want to order from and you will be able to view all product details for that particular brand.
How do I track my order status in real time?
Once your order is dispatched, a tracking ID will be shared with you to track your shipment in real time.
What payment methods are accepted?
We accept both Prepaid and Cash on Delivery (COD) payment options; however, available payment methods may vary by brand as some brands offer prepaid only.
Do you offer credit/buy-now-pay-later options for verified businesses?
Currently, we do not offer any credit or buy-now-pay-later options.
What are the shipping timelines for bulk orders?
Shipping timelines vary from brand to brand; however, orders are typically delivered within 10–15 business days.
Do you ship PAN India? Are there any pin code restrictions?
Yes, we ship PAN India with no pin code restrictions.
Who bears the shipping cost — buyer or seller?
Shipping costs vary by brand — for some brands it is included in the product price, while others may charge it separately at the time of checkout.
Is there tracking available for shipments?
Yes, a tracking ID will be shared with you once your order is dispatched so you can track your shipment at any time.
What is your return policy for bulk/wholesale orders?
Returns are applicable only in the case of damaged or wrong products being delivered.
What type of Brands sell on Nearbond?
Only top-selling brands from Amazon are available on Nearbond, ensuring you always get access to trusted and proven products.
Can I order a single quantity through Nearbond?
No, it is a B2B app here you can only purchase in bulk quantity, where you have to purchase a minimum quantity of ‘x’ units as specified in each product by the Brand.